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FAQ

Our company is committed to providing comprehensive valve warranty and training services to ensure that our customers have a thorough understanding and support for our products.
By delving into key knowledge and techniques such as valve types, fault diagnosis, maintenance, repair, and replacement, participants will be equipped to effectively address valve malfunctions and improve equipment reliability.
  • Q Are you a manufacturer or trading company?

    A
    We are a professional manufacturer. We have our own factories and all the goods are first-hand products with the best price.
  • Q How is your quality control?

    A
    We take quality problem seriously.  
    1. We have automated equipment and dust-free workshops for efficient and precise product processing.
    2. We have a responsible QC team to check each product. 
    3. For new products and bad products, professional quality analysis reports will be issued to make improvements.
    4. 12 months product quality guarantee.
  • Q What are your Incoterms?

    A EXW, FCA, FOB, CFR, CIF, etc.
  • Q What are your terms of payment?

    A
    1. Generally, T/T 30% as deposit, and 70% before shipping. Payment terms negotiable according to the order.
    2. RMB & USD & ERU are available.
  • Q How is your packing?

    A
    The standard packaging is PVC / bubble bag + inner box + outer carton + packing belt. We can adjust according to your requirements.
  • Q How about your delivery time?

    A Usually, it takes 7 to 60 days after your advance payment is received. 
  • Q How could I get a sample?

    A
    Samples are available. You will be charged a sample price plus all related shipping costs. Generally, these fees will be refunded when your order amount reach to a certain level.
  • Q May I visit your company?

    A
    Of course. We'll give you a warm welcome during working hours, 8:00-17:00 from Monday to Saturday. Please make an appointment at least one day in advance.
    ADD: No.38 West Hongqiao Road. Hongqiao Town, Yueqing, Zhejiang, China
    TEL: +86-577-61381711
  • Q Will the customized product be totally the same as my request?

    A
    We can do 100% copy. Besides, we have more than 20 years development experience and usually will do some improvement if needed. Contact the sales for details
  • Q What should I do if I want to require to customize a product?

    A
    There are two ways of developing products: forward developing and reverse engineering.
    If forward developing, you shall offer the SOR(Specification of Requirement) and related drawings.
    If reverse engineering, you shall offer the product samples and for some products, we may need the related car to read data.
  • Q Can you develop a proprietary product for me?

    A
    Yes, of course. Please contact sales for details.
  • Q What's the MOQ of customized products?

    A It depends on the development costs fee rate you pay, please contact sales for details.
  • Q Can I put my brand on the box?

    A Yes, we can put your brand logo on the box. Please offer us the design file and the brand authorization.
    No authorization logo are illegal and the goods may be detained by customs.
  • Q How long does it take to produce customized box?

    A Usually it will take 2 weeks.
  • Q How much is the customized box?

    A
    This is free if you reach the MOQ.
  • Q Why the color box I customized has color difference with my picture?

    A
    Due to the difference between print color system and display color system, the final box color may be a little different from your sample. Besides, box supplier will splice different orders to produce, there will be a little color difference in different batch.
    If you're sensitive with this, please contact us in advance to make special edition production, which may be more expensive as well as high MOQ.
  • Q What should I prepare for the customized box?

    A
    1. The logo design file in PDF/AI/CDR format is necessary.
    2. The box design file in PDF/AI/CDR format if possible.
    3. The box sample if possible.
  • Q What's the MOQ of customized packing?

    A
    MOQ of customized laser carving on product: 100 pieces;
    MOQ of customized color box: 1000 pieces;
    MOQ of customized mold print: 5000 pieces;
    MOQ of customized products: 1000~10000 pieces;
    MOQ of anti-counterfeiting labels: 20000 pieces.
  • Q Are you a manufacturer or trading company?

    A
    We are a professional manufacturer. We have our own factories and all the goods are first-hand products with the best price.
  • Q How is your quality control?

    A
    We take quality problem seriously.  
    1. We have automated equipment and dust-free workshops for efficient and precise product processing.
    2. We have a responsible QC team to check each product. 
    3. For new products and bad products, professional quality analysis reports will be issued to make improvements.
    4. 12 months product quality guarantee.
  • Q What are your Incoterms?

    A EXW, FCA, FOB, CFR, CIF, etc.
  • Q What are your terms of payment?

    A
    1. Generally, T/T 30% as deposit, and 70% before shipping. Payment terms negotiable according to the order.
    2. RMB & USD & ERU are available.
  • Q How is your packing?

    A
    The standard packaging is PVC / bubble bag + inner box + outer carton + packing belt. We can adjust according to your requirements.
  • Q How about your delivery time?

    A Usually, it takes 7 to 60 days after your advance payment is received. 
  • Q How could I get a sample?

    A
    Samples are available. You will be charged a sample price plus all related shipping costs. Generally, these fees will be refunded when your order amount reach to a certain level.
  • Q May I visit your company?

    A
    Of course. We'll give you a warm welcome during working hours, 8:00-17:00 from Monday to Saturday. Please make an appointment at least one day in advance.
    ADD: No.38 West Hongqiao Road. Hongqiao Town, Yueqing, Zhejiang, China
    TEL: +86-577-61381711
  • Q Will the customized product be totally the same as my request?

    A
    We can do 100% copy. Besides, we have more than 20 years development experience and usually will do some improvement if needed. Contact the sales for details
  • Q What should I do if I want to require to customize a product?

    A
    There are two ways of developing products: forward developing and reverse engineering.
    If forward developing, you shall offer the SOR(Specification of Requirement) and related drawings.
    If reverse engineering, you shall offer the product samples and for some products, we may need the related car to read data.
  • Q Can you develop a proprietary product for me?

    A
    Yes, of course. Please contact sales for details.
  • Q What's the MOQ of customized products?

    A It depends on the development costs fee rate you pay, please contact sales for details.
  • Q Can I put my brand on the box?

    A Yes, we can put your brand logo on the box. Please offer us the design file and the brand authorization.
    No authorization logo are illegal and the goods may be detained by customs.
  • Q How long does it take to produce customized box?

    A Usually it will take 2 weeks.
  • Q How much is the customized box?

    A
    This is free if you reach the MOQ.
  • Q Why the color box I customized has color difference with my picture?

    A
    Due to the difference between print color system and display color system, the final box color may be a little different from your sample. Besides, box supplier will splice different orders to produce, there will be a little color difference in different batch.
    If you're sensitive with this, please contact us in advance to make special edition production, which may be more expensive as well as high MOQ.
  • Q What should I prepare for the customized box?

    A
    1. The logo design file in PDF/AI/CDR format is necessary.
    2. The box design file in PDF/AI/CDR format if possible.
    3. The box sample if possible.
  • Q What's the MOQ of customized packing?

    A
    MOQ of customized laser carving on product: 100 pieces;
    MOQ of customized color box: 1000 pieces;
    MOQ of customized mold print: 5000 pieces;
    MOQ of customized products: 1000~10000 pieces;
    MOQ of anti-counterfeiting labels: 20000 pieces.

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